Employee engagement survey: Definition, best questions, features and more!

Let’s talk about the perks of an employee engagement survey. The questions in an engagement survey are directed towards an organization’s employees to understand their level of engagement because happy customers result from happy employees.

Engaged employees will help you get more customers while your disengaged employees will cost you customers: this is the main reason why all world-class winning companies value their work culture.

What’s an employee engagement survey?

An Employee Engagement Survey measures the degree to which employees feel valued at your company. Tracking employee engagement is vital in determining whether or not your employees are happy and how long they’ll stay with your company.

Online survey softwares, like QuestionPro’s Employee Engagement surveys and portal, are the best way to send engagement surveys to employees.

Usually, best questions for employee engagement surveys revolve around the following five key metrics:

  1. Your employee’s motivation levels
  2. The alignment of your employee’s understanding with your overall organizational goals
  3. Questions that help you understand your employee mood and morale
  4. Insights on how to improve employee productivity
  5. Analysis on team level survey responses for cross-team benchmarking

Employee engagement surveys and analytics are essential in creating a work culture that positively cultivates your employees’ moods and morale while increasing workforce productivity to sustain an overall winning and happy workplace.

Learn more: Organizational Commitment

Top 25 Employee Engagement Survey Questions with Categories

These top 25 employee engagement survey questions exist to get better responses from employees and identify the areas that a company needs to improve for increased employee engagement.

Manager/Supervisor Evaluation

1. Do you receive constructive feedback from your manager?

2. Do you receive timely feedback from your peers?

3. Does your supervisor recognize your efforts when you perform well?

4. Do you feel the employee evaluation process is fair?


5. Does your team participate and encourage you to complete your tasks?

6. Is there is a strong feeling of teamwork and participation in the organization?

7. Do your team members contribute to your success?

8. Are your team members receptive to your suggestions?

Growth Opportunities

9. Do you see positive career growth in this organization?

10. Are you provided with the proper training when introduced to new systems/tools/softwares?

11. What is the nature of the feedback provided to you by your manager?

12. Do you feel your manager is interested in your progress?

Work-Life Balance

13. Do you feel your organization supports a healthy work-life balance?

14. Do you feel the amount of work allotted to you is reasonable?

15. Do you feel your work causes unwanted tensions in your personal life?

16. Are you able to give your family a fair amount of time?

Behavioral Fairness

17. Is your manager professional and cordial while communicating with you?

18. Are you satisfied with the organization’s policies on rewards and recognition?

19. Do you feel favoritism isn’t an issue in the organization?

20. Do you feel leadership in the organization treats all employees equally?

Effective Communication

21. Do you feel employees receive effective communication about the changes in policies and procedures?

22. Do you feel that communication is a two-way process in this organization?

23. What is the system of communication followed within your team?

24. Do you think your manager/peers communicate information with clarity?

25. Do you think top-level management delivers their message with utmost transparency?

Employee Engagement Survey Types

QuestionPro Workforce is the leader in employee engagement survey vendors. With QuestionPro’s help, organizations across the globe create, send, and analyze employee engagement surveys that enable insightful workforce intelligence.

The platform has six distinctive employee engagement survey types that allow you to create a variety of surveys within minutes. Surveys include sets of recommended questions to make it easy for your Human Resources team to deploy the survey with a single click.

1. HelloXO: Best used to collect levels of engagement and experience during the recruitment process, HelloXO helps give your company clarity on your employees’ initial impression on what works well and what doesn’t. It’s essential to track levels of employee engagement throughout all stages of the employee lifecycle to track any shifts or trends in engagement.

2. GoXO: GoXO collects engagement experiences during the onboarding process. An organization must conduct this survey within a couple of weeks of onboarding employees. If there’s a delay of more than a few months, new recruits may have difficulty recalling details from their onboarding.

3. BeXO: Also known as the well-being experience survey. Employee well-being is one of the most spoken topics worldwide. Organizations are paying close attention to employee well-being by focusing on helping them maintain a good work-life balance. Our survey enables you to collect responses to understand the levels of engagement your employees have regarding managing their work and personal life.

4. PulseXO: As the name suggests, PulseXO helps measure the pulse of your organization or your Organizational Health Index (OHI). Short and straightforward yet powerful questions that measure the level of employee engagement, morale, and mood with quick analytics.

5. GrowXO: An integral part of the survey cycle, this Performance Experience survey is a breakthrough in assessing the levels of employee engagement within your organization. This survey analyzes engagement levels and should ideally develop at least once a year.

6. CiaoXO: This survey design is for exiting employees and aims to understand their levels of engagement throughout their journey with the organization. This understanding hugely determines current employees’ level of engagement and helps organizations reduce attrition. Exiting employees generally don’t have anything to hide or mislead, so they are the most genuine source for feedback.

Powerful Features For Employee Engagement Survey with QuestionPro Workforce

employee engagement survey

  1. Pulse Review App: A powerful, easy to use, and aesthetically appealing mobile app that excels at allowing your employees to send and receive pulse survey and feedback on the go, at any time and any place. Ideal for keeping track of real-time feedback, this slick app has robust features like colorful attributes, drag and drop facility, and a comprehensive dashboard.

employee engagement survey

  1. Organizational Health Index (OHI): You may think your organization is exceptional at keeping your employees engaged — but how do you compare to other organizations in your domain? The OHI uses vigorous analytics to give you a specific metric measuring level of engagement.

employee engagement survey

  1. 360-Degree Leadership Assessment: Your organization’s leadership and management teams are also employees; don’t forget about the need for systematic feedback about their performance. QuestionPro’s Workforce 360 Leadership Assessment report is a powerful employee engagement survey that gives leaders insight into how to evaluate their managers based off their strengths and weaknesses.

Why Conduct an Employee Engagement Survey?

Now that we’ve considered the different ways to collect feedback from employees about their level of engagement, we’ll take a closer look at the value of conducting employee engagement surveys.

1. Measure Employee Engagement:

The primary reason organizations measure employee engagement is to see exactly what is it about your workplace drives your employees. Are your employees engaged or disengaged? It’s important for management to have perspective on exactly what employees value about their workplace, whether it’s career advancement, recognition, employment benefits, work-life balance, salary survey, etc. An employee engagement survey makes it easy to get clear results.

2. Help Your Employees Feel Heard:

Give your employees a voice by offering them an avenue to share feedback. Open-ended employee engagement survey questions are a great opportunity to establish two-way communication and involve your employees in the development process. Actively engaging employees in your planning and execution gives them a sense of responsibility.

3. Benchmark Your Results:

Conducting employee engagement surveys on a regular basis helps you collect data that you can compare on a year on year basis. Not only do these surveys help you measure your growth, but you can get a better understanding of where your company stands when compared to industry best standards. For example, if your data shows that only 10% of your employees are satisfied with your development opportunities, you can compare this data with other employers to see if this is a typical finding or if your company needs improvement.

4. Experience Organization Growth:

Employee engagement surveys speak volumes about direct organizational growth. When companies assess their employee engagement, they’re able to identify areas of development. Your survey findings may show that specific departments in your workplace have high levels of engagement while other departments do not, helping to point your focus in the right direction.

Tips to Write the right Questions

1. Ask more: The point of these surveys is to listen and learn from your employees. While it’s true that some questions will require more contextual information, asking more closed-ended questions gives you more feedback and data to pull from. Also, polling your employees more frequently helps you stay up-to-date on any changes in perceptions.

2. Keep the Questions Simple: If a question appears to be too long or complicated, break them into multiple questions to get better and clearer responses. This particularly helps in getting more segregated analytics reports.

3. Open-Ended Questions Vs Close-Ended Questions: While designing employee engagement survey questions, you need to keep a systematic balance between using open-ended questions and closed-ended questions.

While closed-ended questions can help you get quantitative feedback, while open-ended questions will lead to qualitative feedback. Therefore it is essential to incorporate both question types to get a well-rounded measurement of your employee engagement.

4. Take Your Survey for a Spin: Once you’ve designed your survey with relevant questions, make sure to send the survey to your colleagues or friends to obtain their feedback on questions. Make sure response options are understandable and that all your survey logic works.

Learn more: 30 Employee Satisfaction Questions you can’t Afford to Miss